Case Study/Property operations (scoped)

Proposal-level. Not a live client logo.

We scoped a custom ops system for a property manager

Savage Digital Solutions mapped how a property manager actually runs the book: units, tenants, rent, maintenance, and signatures. Off-the-shelf tools did not fit. This page is the scope, not a claim that the build is live in production.

Scoped
Not presented as shipped
Custom
Built to the process, not a theme
Ops
Rent, tickets, leases, people
Owned
Client owns the code on a build
Why we scoped it

A property manager, not a generic CRM

Stock property software is a catalog. This operator needed the path they already run: a unit, a tenant, a lease, rent on a schedule, a maintenance ticket, a contractor paid after the work is confirmed.

We treated it as custom software, with isolation from every other client system we run. Same discipline we use on other builds: separate keys, separate data, no mixing ledgers.

  • Proposal-level engagement. Named logo withheld.
  • Owner, tenant, and contractor roles in one product.
  • Rent, maintenance, and e-sign in the same record.
  • You own the code if we build it.
Property operations
Scoped custom system
What we scoped

The operating pieces

This is the map. It is not a screenshot of a live tenant paying rent.

Properties and units

A single record for each property and unit, with the people, leases, and tickets attached to it.

Owner, tenant, and contractor access

Separate portals for the people in the operation. Applicants stay out until they are approved.

Rent collection

Tenants pay in the system. Ledger stays on the unit. Card surcharge and ACH rules scoped to the market, not copied from a generic template.

Maintenance dispatch

A ticket on a unit, a contractor assigned, work confirmed, then payout. Not a shared inbox of work orders.

Lease e-sign

Leases and related documents in the same system as the tenant record, not a separate e-sign tab the team forgets to check.

Market-specific defaults

Deposit caps, disclosures, and local rental-license flags seeded as settings. The software matches the rules of the market, not the other way around.

Honest status

Why this is on the site

Owners ask whether we can build something that is not a website and not an SEO retainer. Yes. We scope the process first. If a stock tool fits, we say so and wire it. If it does not, we build the missing piece. This engagement is the second path.

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