Terms of Service

Enrollment And Eligible Introductions

The referral program is free to join. Create a partner account and accept these terms before referring business. Your account records your unique partner code, link and any referring partner. Codes and links do not override eligibility checks. A referred business must be new to us and make its first paid purchase within 90 days of the registered introduction. The first registered, eligible introduction wins; a link click alone does not register an introduction. Self-referrals, related businesses and splitting one business into multiple entities are ineligible. The agency reseller program is separate and cannot be combined with these rewards.

Monthly Earnings And Two Levels

For the client's first 12 months from its first paid charge, Level 1 pays the partner who introduced the client $20 per paid month of SEO Foundation, or 15% of eligible receipts from Growth Engine, Market Dominator and other monthly services, including local SEO, ads management and CRM wiring. Level 2 pays the partner who introduced that Level 1 partner $5 per paid Foundation month, or 3% of the same eligible receipts. There are two levels only. Nothing is paid for recruiting alone. An absent second-level partner's share is not reassigned. Trials earn nothing. Annual prepayments are allocated across the covered service months, with rewards released only for delivered months; the 12-month window does not restart after cancellation or a plan change.

Eligible Receipts And The Cap

Eligible receipts are service fees actually collected, less refunds, chargebacks and actual card fees attributable to those fees. Taxes, ad spend, paid backlink costs, separately billed third-party expenses, and the $297 Fix Plan and $497 Growth Diagnostic are excluded. Discounts and account credits are not cash collected. A diagnostic credited toward a build is not counted again. Total rewards across both levels cannot exceed 20% of each client's eligible receipts for the relevant service period or project. If necessary, both rewards are reduced proportionally to meet that cap. Foundation's flat rewards are prorated for partial service months. Amounts are calculated in cents and rounded down.

Project Earnings

Website, automation and custom development projects pay Level 1 5% of eligible receipts, capped at $2,500 for the entire project, and Level 2 1%, capped at $500 for the entire project. Only collected payments for completed, client-accepted milestones qualify. Deposits do not qualify until applied to an accepted milestone. Installments, change orders and split invoices for the same project share those caps. The payout hold below also applies to projects.

When Earnings Become Payable

The first paid charge starts the 105-day hold; the free trial does not count. Eligible cash earnings are paid automatically to the connected payout account on the 15th of each month, beginning with the first 15th on or after day 105, at least 30 days after the relevant cash clears and after the covered service month or project milestone is complete. Where a 90-day ranking guarantee applies, payment also waits until 15 days after that guarantee window ends. An unresolved refund request, guarantee claim or chargeback holds the affected earnings until resolution. The hold applies to every service, but does not extend the ranking guarantee beyond Growth Engine and Market Dominator.

Refunds And Cancellation

Refunded or charged-back fees do not earn commission; partial refunds reduce the corresponding commission. For a refund or chargeback recorded within 120 days after a commission payout, the corresponding overpayment is offset against future rewards, including credits. We do not collect it by automatically charging the partner. Cancellation stops new accrual after the paid service period ends. Valid commissions already accrued remain eligible under the payout rules.

Cash Or Account Credit

The minimum payout is $50; smaller payable balances carry forward. A completed W-9 and a verified payout account are required before the first cash payout. Incomplete verification or a failed transfer keeps the balance pending; it does not erase the earnings. A partner who is also a client may choose service account credit at 100% of the cash amount, subject to the same hold and minimum. Issued credits expire after 12 months, apply only to our service fees, cannot pay third-party expenses and cannot be exchanged for cash. Cash and credit are alternative ways to receive the same earnings, not two rewards.

Recommendations And Program Changes

Partners must disclose their paid relationship when recommending Savage Digital Solutions and must have permission to share an owner's contact details. Referred customers receive no referral discount. The former free Growth Diagnostic reward is retired for new introductions. We may change rates for future referrals with 30 days' written notice; registered referrals retain their agreed rates for their original earning window. The program has no 20% direct-rate step-up or credit bonus. Use your partner account to register an introduction and view earnings or payments. Contact support@savagesolutions.io to resolve attribution or payment questions.

By accessing or using the services provided by Savage Digital Solutions ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These Terms of Service apply to all visitors, users, and others who access or use our website, applications, and any other services we provide (collectively, the "Services").

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last updated" date. Your continued use of our Services after any changes constitutes acceptance of the new terms.

Recording And Transcription Of Calls

Calls to and from Savage Digital Solutions, including calls answered by our AI phone assistant, may be recorded and transcribed for quality assurance, service documentation and internal staff training. By contacting us by phone after receiving notice of this practice, you consent to recording and transcription. If you would prefer an unrecorded conversation, tell us at any time during the call or email support@savagesolutions.io, and we will arrange another way to talk.

Client Copies And Use

We provide clients a copy of their recorded consultation. Access to recordings and transcripts is limited to authorized participants, personnel and service providers supporting the purposes described above, as explained in our Privacy Policy. Recording consent does not grant permission for public advertising, testimonials or training general-purpose AI models; those uses require separate express permission.

Unrecorded Conversations

You may decline recording or withdraw permission for future recording by telling us. We will stop recording and transcription and arrange an unrecorded conversation or another communication method. Withdrawal does not itself require deletion of records that must be retained under applicable law. This policy does not authorize recording without any consent required by applicable law.

Eligibility

By using our Services, you represent and warrant that:

• You are at least 18 years of age or have legal capacity to enter into these terms
• You have the authority to bind the entity you represent (if applicable)
• Your use of the Services will comply with all applicable laws and regulations
• All information you provide is accurate, current, and complete

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using the Services for any illegal purpose or in violation of any laws
• Attempting to interfere with or disrupt the Services or servers
• Accessing or attempting to access systems or data without authorization
• Transmitting any viruses, malware, or other malicious code
• Scraping, data mining, or harvesting information without consent
• Impersonating any person or entity or misrepresenting your affiliation
• Using the Services to send unsolicited communications (spam)
• Infringing on intellectual property rights of others

Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, are owned by Savage Digital Solutions or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for their intended purposes. This license does not include:

• Modifying or copying our materials
• Using materials for any commercial purpose without authorization
• Attempting to decompile or reverse engineer any software
• Removing any copyright or proprietary notations
• Transferring materials to another person or mirroring on another server

Your Content

You retain ownership of any content you submit, post, or display on or through our Services ("User Content"). By providing User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content for the purpose of providing and improving our Services.

Client Projects and Deliverables

For custom development projects:

• You own the final deliverables upon full payment, unless otherwise specified in a separate agreement
• We retain the right to use general knowledge and techniques gained during the project
• We may showcase the work in our portfolio unless you request confidentiality in writing
• Open-source components used in projects remain subject to their original licenses

Fees and Billing

For our services, you agree to:

• Pay all fees as specified in project proposals or service agreements
• Provide current, complete, and accurate billing information
• Promptly update payment information if it changes
• Pay all applicable taxes associated with your purchase

Payment Schedule

Unless otherwise agreed in writing:

• A 50% deposit is required to begin work on projects
• Remaining balance is due upon project completion or as specified in milestones
• Retainer services are billed monthly in advance
• Late payments may incur service fees or suspension of services

Free Trials, Monthly Plans and Cancellation

Monthly SEO plans (SEO Foundation, Growth Engine, Market Dominator) may start with a free trial. When you start a trial:

• The trial lasts 14 days and requires a valid payment card at signup
• You will not be charged during the trial. Unless you cancel before the trial ends, your plan converts to a paid monthly subscription at the price shown at checkout, and your card is charged on the day the trial ends and on the same day each month after that
• Your subscription renews automatically each month until you cancel
• You can cancel at any time from your client portal (Billing) or from the link in any receipt email. Cancelling during the trial means you are never charged
• After the trial, cancellation takes effect at the end of the current paid month. You keep access to your plan until then, and we do not charge you again
• One free trial per business. Paid backlink placements and other paid third-party costs begin only after your first successful payment

One-Time Offers

The AI Visibility + SEO Fix Plan ($297) is a one-time purchase, not a subscription, and does not renew. Free discovery at /book replaces the paid Growth Diagnostic for new inquiries. Historical paid Growth Diagnostic purchases ($497) are also one-time purchases that do not renew and remain subject to their original purchase terms.

• The AI Visibility + SEO Fix Plan is delivered within 3 business days of purchase. The full amount is credited toward any Savage SEO plan started within 30 days of purchase
• For historical paid Growth Diagnostic purchases, we honor the purchased deliverables and the credit of the amount paid toward your first build if you continue with one. Free discovery does not include the full paid diagnostic map or report
• Because work begins immediately, one-time offers are non-refundable once delivered

Rankings Guarantee (SEO Plans Only)

This guarantee applies exclusively to Growth Engine and Market Dominator monthly SEO retainer plans. It does not apply to SEO Foundation, local SEO add-ons, paid ads management, CRM services, custom development projects, or any other service. For qualifying SEO plans:

• If your tracked keyword rankings do not show measurable improvement within 90 days of active service, we will refund the SEO retainer fees paid during that 90-day period
• The guarantee is available once per client
• To qualify, you must have completed onboarding, provided access to your website, Google Search Console, and analytics, and maintained an active subscription throughout the 90-day period
• "Measurable improvement" means at least one tracked target keyword showing a higher average position in the 90-day window compared to your baseline ranking at the time of onboarding
• Guarantee claims must be submitted to support@savagesolutions.io with your client portal login
• Refunds are processed within 5–10 business days to your original payment method
• The guarantee does not apply if ranking declines are caused by Google algorithm penalties, manual actions, or changes you made to your website without notifying us

Other Refunds

Outside of the 90-day Rankings Guarantee on qualifying SEO retainers (Growth Engine and Market Dominator), refund policies vary by service type:

• Project deposits are non-refundable once work has commenced
• Monthly retainer services are month to month and can be canceled at any time; cancellation takes effect at the end of the current paid month (see Free Trials, Monthly Plans and Cancellation above)
• Pre-paid maintenance packages are non-refundable but may be transferable
• Specific refund terms will be outlined in individual service agreements

Our marketing automation platform integrates with third-party services on behalf of authorized users. When you connect a third-party account via OAuth, the following terms apply in addition to the third-party platform's own terms of service.

Authorization & Scope

• You authorize Savage Digital Solutions to act on your behalf within the specific OAuth scopes you approve during the consent flow
• You represent that you have authority to grant access to any account or organization you connect (e.g., you are an admin of the LinkedIn Company Page, Facebook Page, or Google Business Profile location)
• We will only perform actions within the granted scope (e.g., w_organization_social allows posting only; we will not read DMs or perform admin actions)

Content Responsibility

• You are solely responsible for the accuracy, legality, and compliance of any content you instruct our platform to publish on your behalf
• You will not use our platform to publish spam, misleading content, content that infringes intellectual property, or content that violates the third-party platform's policies
• You will not use our platform to publish content on accounts or organizations you do not have authority over
• We reserve the right to suspend integrations that we reasonably believe are being used to violate third-party platform policies

Platform Compliance

Our integrations are designed to comply with each platform's developer terms, including:

• LinkedIn API Terms of Use and Professional Community Policies
• Meta Platform Terms, Developer Policies, and Community Standards
• Google API Services User Data Policy (including Limited Use requirements) and Business Profile Terms

Token Storage & Security

• OAuth refresh tokens are encrypted at rest using AES-256
• Tokens are scoped to the organization that authorized them, they are never shared across clients
• You may revoke access at any time from our portal or directly via the third-party platform's permissions page
• When access is revoked or your account is closed, stored tokens are deleted within 24 hours

Service Availability for Integrations

Third-party APIs may experience downtime, rate limiting, or policy changes outside our control. We are not liable for:

• Failures or delays caused by third-party API outages, rate limits, or maintenance windows
• Changes to third-party platform policies that affect what we can publish or access
• Suspension or termination of your third-party account by the platform operator
• Loss of historical post data on third-party platforms (which is governed by those platforms' own retention policies)

Rate Limits

To comply with platform rate limits and avoid abuse, we may queue, batch, or throttle publishing actions. We will make commercially reasonable efforts to deliver scheduled posts on time but do not guarantee specific publishing latency.

To the maximum extent permitted by applicable law, in no event shall Savage Digital Solutions, its directors, employees, partners, agents, suppliers, or affiliates be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, use, goodwill, or other intangible losses
• Damages resulting from unauthorized access to or use of our servers
• Damages from any interruption or cessation of transmission to or from our Services
• Damages from any bugs, viruses, or similar issues transmitted through our Services

Our total liability for any claims under these terms, including for any implied warranties, is limited to the amount you paid us for the specific service giving rise to the liability during the 12 months prior to the claim, or $1,000, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

Service Availability

We strive to provide reliable Services, but we cannot guarantee that:

• The Services will be available at all times without interruption
• The Services will be error-free or that defects will be corrected
• The results from using the Services will meet your expectations
• Any errors in the software will be corrected

No Warranty

Our Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Third-Party Services

We are not responsible for:

• The availability or accuracy of third-party websites or resources
• Content, products, or services on or available from third-party sites
• Any damage or loss caused by your reliance on third-party content
• Issues arising from integrations with third-party platforms or APIs