Flowchart · Before / after

The phone at 9:42pm

Voicemail is a graveyard. A receptionist books the qualified ones.

VOICE ANSWERS NO YES Inquiry, 9:42pm Who answers? tonight Voicemail Morning pile they already booked Receptionist asks four questions Qualified? Note for morning no fake appointment Books the job calendar hold tonight LEGEND Start Decision Voicemail path Qualified job booked The owner is not on the after path. Four questions, then a hold or a note.

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